Return Policy
Learn more about our 30-Day Return Policy, the return conditions, and how to initiate a return for products purchased from JONES FLOORWORKS.

30-Day Return Policy
We offer a 30-day return policy for products purchased from JONES FLOORWORKS. If you are not completely satisfied with your purchase, you can return the item within 30 days for a full refund or exchange.

Return Conditions
To be eligible for a return, the product must be unused and in the same condition that you received it. It must also be in the original packaging. Certain products may have specific return conditions, so please check the product description for more information.

How to Initiate a Return
To initiate a return, please contact our customer service team. Provide your order number and reason for the return. Our team will guide you through the return process and provide instructions on how to return the product.
Contact Us
Have questions about our products or services? Feel free to reach out to us for more information.